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The Office of the Family and Children’s Ombuds investigates complaints about an agency action or failure to act in cases involving:
Any child at risk of abuse, neglect, or other harm.
A child or family involved with child protection or child welfare services.
The Ombuds is part of the Governor’s Office.
We act as an impartial fact-finder and step in when an agency action or failure to
act is unauthorized or unreasonable
To begin an investigation fill out the complaint form. If you believe an agency has placed a child or parent at risk of imminent harm—especially if a child’s safety is involved—don’t wait. Call our office and ask for immediate help.
